Data Collection & Campaigns

Network performance and quality of experience (QoS) are key factors for the long-term retention of customers. As a basis to effectively evaluate the performance of a network, reliable and meaningful information is crucial. At Focus Infocom, we have the tools and the expertise to provide you with this information.

We offer measurement products for drive testing, walk testing, unattended testing and stationary testing. On top of that, we provide measurement solutions specifically made for in-train testing.

Our measurement tools collect data on the application levels for a true user perspective. Additionally, they can deliver in-depth technical information for diagnostics and thorough understanding of the dynamics between the network and the mobile device.

What sets us apart in the field of mobile network measurement, is our ability to offer customer specific measurement solutions. If you need individual housing types for difficult installation locations like taxi displays, or specific test case types, we will find a solution that exactly fits your needs.

With SAM, our Smart App Manager solution, you get a unique technology that provides a real user perspective based on third party apps like WhatsApp(:tm), Skype(:tm), YouTube(:tm), Facebook Messenger(:tm), and more. The SAM technology is available on all Focus Infocom's measurement systems.

Consulting

Methodology

A well designed methodology is key to providing the answers to your questions efficiently. This includes the types of measurement hardware and software to employ as well as the test scenario and its parameters.

Planning

Measurement campaigns that cover larger areas or complex situations such as using external antennas in train-based measurements require careful planning. At Focus Infocom, we have the expertise and the partner network to provide the logistics in this field and deliver timely results.

Campaigns

From small to large measurement campaigns – our expertise, our experience and a powerful partner network provide the necessary scalability and performance.

Application Testing

With our SAM technology, we have a field-tested platform that allows us to measure the performance of smartphone apps and their use cases from a true customer perspective. This is particularly interesting in the case of OTT services like SkypeTM or WhatsAppTM in comparison to native provider technologies.

Post Processing & Reporting

While measurements produce a wealth of information, post processing is what makes this data accessible and yields the answers to your questions. This includes extraction and conversion of raw measurement data into usable metrics, but also means data quality assurance, validation and statistics. At the end of the chain, reports present information in graphics and statistics in just the way users on different levels need it, from technical specialists to high-level decision makers.

Data collected with Focus Infocom's measurement tools can be processed with Focus Infocom's own FIMAS and XGMA analysis tools, or with SQL-capable third party tools like TableauTM or Microsoft Report BuilderTM, giving you the freedom of choice for your specific use cases without locking you in because the whole database structure and report templates are fully documented.

Find out more about our Post Processing Solutions.

Metrics

Reliable data is a key factor when it comes to making strategic investment decisions. Metrics and reports based on these metrics prepare an informed foundation for moving forward, and serve to monitor the success of these activities.

Focus Infocom's solutions provide a wealth of data and reports on many different levels: from low-level technical metrics to user centric KPI and KQI, including speech evaluation using the POLQA algorithm.

Technologies

We at Focus Infocom have always been at the forefront when it comes to integrating new and evolving technologies into our tools. We support all current radio access technologies (2G, 3G and 4G), Wi-Fi measurement and VoLTE. Most of our tools already support IoT (Internet of Things) technologies. And we are, of course, already working in 5G related R&D and field projects.

Research

Research, activities in standardization and academic partnerships are the foundation of our expertise. An expertise that is clearly visible every day in our development of reliable, state-of-the-art solutions. These foundations guarantee a maximum level of QoS/QoE data quality and conformity as well as a crucial competitive advantage.

With our continuous research in the fields of quality of experience (QoS) and quality of service (QoE), we are ready to respond early to new requirements from our clients and to implement our findings and new technologies into our product portfolio.

We commit our research findings to international standardization bodies (ETSI, ITU), where our experts have been involved for more than a decade, helping to actively shape the next industry standards. We are also an Associate Member of the ITU-T Study Group 12. Based on this background, we are able to counsel and assist our clients with their own standardization efforts.

In addition, we maintain partnerships with universities and encourage the research of BA and MA students in the fields of mobile network technologies, QoS and QoE in our company.

Innovation

Continuous development and innovation are an integral part of our sustainability concept. As our clients, you can rest assured that your investments in our state-of-the-art products and services is future-oriented and sustainable.

Time and again we have taken new innovative approaches in the field of mobile network measurement, for example with the development of our SAM technology, that offers a way to measure the performance of smartphone apps and supports Over-the-top (OTT) services like WhatsApp(TM) or Skype(TM), thus giving our clients a competitive advantage. Approaches which are later copied by the competition and finally become mainstream.

But we don’t stop here. We are currently working on new standards in the fields of 5G, IoT, autonomous networks, Augmented and Virtual reality and top-level services like digital financial services. You can also trust in us as your partners for evolving new technologies like C-ITS or, in a broader sense, C2X, fields to which we contribute with our expertise and experience to help drive these technologies to success.